Jeff Tweed – Supervisor Spotlight

Jeff Tweed joined the agency in January of this year as our facilities coordinator. When he first applied for a job with us, it was for a counseling position at one of our programs. The facilities coordinator position was offered to him due to his extensive background in restaurants and hospitality. In fact, he was the head chef at a restaurant in Niagara Falls for 17 years.

In Jeff’s position as facilities coordinator, he coordinates many of the day-to-day needs of our programs. This includes food service, appliances, vehicles, purchasing, and other tasks. Malfunctioning equipment or appliances can easily affect the quality of our care. “I want to ensure that the things that impact the quality of the residents’ experience are going well,” said Jeff. He takes a proactive approach to these concerns and works to fix issues as soon as they arrive. “Making a difference is huge to me,” he added.

Naturally, Jeff interfaces with our maintenance and facility assistant teams frequently. “There’s constant communication between us,” he noted. This collaboration is not just a feature of the teams Jeff works with; he finds that the organization as a whole is very cohesive. “That’s our number one strength,” he said. “It’s how we succeed.”

He plans on finishing the last class he needs to obtain his bachelor’s degree in psychology this fall at the University at Buffalo. Psychology piqued his interest because some of his family has mental health diagnoses and he wanted to help. Addiction and recovery later became a focus for him during his studies and he eventually would like to obtain his CASAC.

At the moment, Jeff has quite a to-do list, though he just finished up some impressive work enhancing our pest management policy and adjusting our facility condition forms. Next up is creating a coordinated and healthy menu across our programs. He’s also working with Erie County on the continued development of our disaster contingency plans. “I love being busy,” Jeff said. “The challenge is prioritizing.”